See How Our Clients feel about tec5USA

We Make You Increasingly Efficient

I can recommend tec5 products without reservation. They have been designed for high performance and robustness.

1. What problem(s) were you trying to solve with our product or service?
Low-level determination of inorganic components (nutrients, toxic compounds) in environmental water samples

2. What made our product or service stand out from other options?
Ability to perform low-noise measurements in high light level conditions. Well-engineered and efficient data collection interface.

3. What made you happiest about working with our company?
High level of performance and robustness of the MMS spectrometer.

4. What have you been able to achieve since using our product or service?
The MMS spectrometer has been key in allowing us to expand our business to the environmental analysis market. FIAlab has increased sales by about 60% since starting to use the MMS spectrometer.

5. What has exceeded your expectations since working with us?
The ability of the MMS to address all of our low-level detection requirements. I expected it to handle most of them, but so far it has performed well in every single application we have used it for.

6. What's the main reason you recommend our product or service?
The high level of performance of the MMS spectrometer.

7. What would you tell someone who's considering our business?
I can recommend tec5 products without reservation. They have been designed for high performance and robustness. In the few cases where technical issues have arisen, the tec5 support team has been able to work with us to resolve them.

8. Was there anything we could have done differently?
Not really. The only thing I've seen with the MMS is that linearity (stray light) could be a little better to extend the dynamic range. But that is a minor downside in an otherwise great product.

They are very engaged with our account. They are a conscious supplier that provides technical support for the Onto team.

1. What problem(s) were you trying to solve with our product or service?
We needed a high-resolution spectrometer in our application and tec5 was chosen.

2. What made you happiest about working with our company?
They are very engaged with our account. They are a conscious supplier that provides technical support for the Onto team.

3. What has exceeded your expectations since working with us?
Account support from the top-line down. The focus of the team on our account.

4. What's the main reason you recommend our product or service?
The tec5 products meet the engineer application that we need.

5. What would you tell someone who's considering our business?
They are a company that would do all they can to support you on a commercial basis.

6. Was there anything we could have differently?
The biggest challenge is the extended supply chain. A lot of the key technology comes from a company in Germany and that company has more control of them. That means the long lead time they sometimes have to go out and buy things. Although they have made orders based on forecast rather than physical orders to minimize the situation.

Any vendor that can make my life easier deserves their praises to be sung. They make my job easier because I can count on what they’ve promised. I don’t need to follow up.

1. What problem(s) were you trying to solve with our product or service?
The technology they put together, that along with the pricing, and availability work hand in hand. Delivering what they’ve promised on time.

2. What made our product or service stand out from other options?
Difficult to make changes beneficial to the technology. Works with our instrument. Makes it easier for us and we can save money.

3. What made you happiest about working with our company?
In terms of support or issues. Very receptive to any needs we have. It makes it easier for us to set up orders. We expect shipments every month and get it. Communication is open and unmatched. If there are issues, we know early enough to make adjustments. They reach out and let us know what we can and cannot do. Communication Proactivity.

4. What have you been able to achieve since using our product or service?
We are able to meet our supply, demand and sales objectives based on the products we receive from tec5. Hitting and exceeding our goals annually.

5. What has exceeded your expectations since working with us?
Any vendor that can make my life easier deserves their praises to be sung. They make my job easier because I can count on what they’ve promised. I don’t need to follow up.

6. What's the main reason you recommend our product or service?
Dependency. No need to figure out or troubleshoot. Very rare issues. Always addressable.

7. What would you tell someone who's considering our business?
Go for it. They can expect good service, good quality, technical expertise to back it up.

8. Was there anything we could have differently?
Yearly negotiation contracts. Annually there is work around the main component in the system.

One of the great things that tec5 does is attack the problem, work very close with us as the customer, and help us to create better products ourselves.

FAQ

Frequently Asked Questions at tec5USA

See all FAQs

Typical applications include white light interference for thin film analysis, UV absorption of proteins for quantitative analysis, colorimetry, impurity detection in water, cleaning validation for API manufacturing, polymerization inhibitor monitoring, electroplating bath monitoring....

The spectroscopic methodology is determined by which parameters are important to monitor during a process. For example, if you want to monitor protein concentration in a bioreactor, in which the biosynthesis takes place in an aqueous medium, then you likely would want to use Raman spectroscopy for the application, as water does not contribute to the Raman signal. Alternatively, if moisture content is important, water has very strong absorption in the NIR due to several vibrational and combination modes that can be monitored; water is transparent in the UV and visible spectral region. Understanding which chemical is important as there could be various factors that influence the choice of methodology....

NIR spectroscopy is utilized across a variety of industries for qualitative and quantitative product analysis. Typical industries include Chemistry, Pharmacology, Food Feed & Beverage, Agriculture, and others. NIR spectroscopy is well suited for species containing C-H, N-H & O-H bonds, making it a wide-range technology for a variety of applications such as moisture, fat, oil, alcohol, APIs, polymers, etc....

Raman spectroscopy is a technique which is used for several markets. These industries include Oil and Gas, Pharmacology, Biotechnology, Petrochemistry and many others. Due to the high selectivity of Raman spectroscopy, it is a powerful tool for many applications including, hydrocarbon analysis, bioreactor protein monitoring, crystallization monitoring, API concentration, polymer identification, surfactant analysis, natural gas components and several others....

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